TASKON AI, INC. PRIVACY POLICY

Last Updated: January 20, 2026

TaskOn AI, Inc. (the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, "Site" refers to the Company's website. "Service" refers to the Company's services accessed via the Site, in which users can forecast demand, monitor inventory coverage, and manage stock-out risk alerts for products sold on Amazon Vendor Central. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email address and name, which you submit to us through the registration process at the Site.

1. Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier.

2. Information you provide us by registering for an account

To become a subscriber to the Service you will need to be invited by an organization administrator and create an account with your email and password. By creating an account, you authorize us to collect, store and use this information in accordance with this Privacy Policy.

3. Information collected for demand forecasting

When you use our Service, we collect and store:

  • Amazon Vendor Central data (inventory levels, sales history, forecasts) retrieved via the Amazon SP-API
  • Encrypted Amazon SP-API credentials (AES-256-GCM encryption at rest)
  • Product catalog data (ASINs, SKU identifiers, product names)
  • CSV-imported data (inventory snapshots, sales data)
  • Organization and team configuration settings

4. Children's Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at legal@taskon.ai.

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

Third-Party Services:

Our Service integrates with the following third-party services to provide functionality:

  • Amazon SP-API: Your Amazon Vendor Central credentials are used to retrieve inventory, sales, and forecast data. Amazon's privacy policy applies to data on their platform.
  • Stripe: Payment processing for subscriptions. Stripe's privacy policy governs payment data.
  • Resend: Transactional email delivery for alerts and notifications.
  • Inngest: Background job orchestration. No user data is shared beyond job metadata.
  • Neon PostgreSQL: Secure cloud database storage with encryption at rest and in transit.
  • Sentry: Error monitoring to improve service reliability. May capture technical error context but not personal data.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by email and password authentication, and we urge you to take steps to keep your credentials safe. Amazon SP-API credentials are encrypted using AES-256-GCM before storage. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You may also configure notification preferences within the Service to control alert emails, digests, and their frequency. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

V. DATA RETENTION AND DELETION

We retain your data as long as your account is active. When your account is deleted:

  • Session data is deleted immediately
  • All associated data is permanently deleted including: account information, organization data, inventory records, sales data, forecasts, alerts, and encrypted credentials

You may request a copy of your data or request deletion at any time by contacting us at legal@taskon.ai.

VI. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VII. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VIII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to legal@taskon.ai.